How fees work
Which plan pays for which part of a visit, and what you pay yourself.
Insurance we work with
A routine eye exam is billed to a vision plan. A visit for an eye problem, a check on an eye disease or a follow-up is billed to medical insurance. Many visits include both, and each part goes to the plan that pays for it.
Vision plans: routine exams, glasses and contact lenses
Medical insurance: eye problems, eye disease checks and follow-ups
Employer, state and school plans: ask the office to check yours
If you pay yourself
If you pay yourself, the front desk tells you the fee for the visit before you start. Fitting fees, special lens coatings and replacement lenses are billed separately, and we say so up front.
Receipts for reimbursement
Ask for an itemized receipt and send it to your plan. Whether the plan pays you back is up to the plan.
An estimate in advance
If you are paying without insurance, we give you a written good faith estimate before your visit. Ask for it when you call. If your bill is $400 or more above the estimate, you can dispute it.
Checking your benefits
The front desk checks your benefits before the visit when we can, and asks you to confirm with your plan too. Your plan makes the final decision on what it pays.
What the first visit includes
A first visit is a full exam of about an hour, billed to the plan that pays for it. At every office you leave with a copy of your prescription.
Your prescription is yours
We give you a copy after your exam and fitting, and you can fill it anywhere. You never have to buy from us to get it.
Questions about paying
Why was part of my visit billed to medical insurance?
A routine exam goes to a vision plan. A visit for an eye problem, a check on an eye disease or a follow-up goes to medical insurance. Many visits include both, and each part is billed to the plan that pays for it.
How much will it cost?
It depends on your plan and on what your visit includes. Our How fees work page explains what each plan covers, and you can ask for a written estimate before your visit.
Is it the same at all six offices?
Yes. The same plans, the same estimates and the same prescription policy apply at every office.
Ready to book a visit?
Choose an office and send us your name and number, or call. We will find a time that fits your week.